CloudVertex Infrastructure Services

Professional 24/7 Infrastructure Management

Expert management of your servers, security, and performance
so you can focus on growing your business, not fixing systems.

Trusted by businesses across MENA | 20+ Years Experience | 24/7 Support | Jordan & KSA

The Hidden Cost of DIY Infrastructure

Your business depends on your online systems, but infrastructure management is complex and time-consuming:

System downtime

Costs you revenue and damages customer trust

Security vulnerabilities

You don't know about expose you to data breaches

Performance issues

Slow down your operations and frustrate users

No proper backup strategy

You're one incident away from disaster

Can't afford a full-time DevOps team

60,000-100,000 JOD/year

Real Story: How We Saved a Client

Last week, we detected crypto-mining malware on a client's production server within 20 minutes of infection. Their website had become extremely slow and customers were complaining.

We immediately:

  • Identified the malicious process
  • Isolated the infected server
  • Restored from our verified backup
  • Patched the security vulnerability
  • Had them back online with zero data loss

This is what we do

— we prevent disasters before they happen, not just react to them.

"I didn't know we were under attack until CloudVertex called me. By the time I checked, everything was already fixed. This is why we pay for professional management." — E-commerce Store Owner, Jordan

Who We Work With

E-commerce Businesses

Keep your online store fast, secure, and always available. Every minute of downtime costs you sales and customer trust.

SaaS Companies

Reliable infrastructure for your application so you can focus on building features, not managing servers.

FinTech Platforms

Bank-level security and compliance for financial applications. Zero-downtime deployments and 24/7 monitoring.

Digital Agencies

White-label infrastructure management for your clients. You focus on creative work, we handle the technical backend.

Growing Startups

Scale your infrastructure as you grow without hiring a full DevOps team. Get enterprise-level expertise at startup-friendly prices.

Established Businesses

Migrate from legacy systems to modern cloud infrastructure without disrupting operations. Expert guidance every step.

What's Included in Our Infrastructure Management

24/7 Infrastructure Monitoring

Real-time monitoring of your entire infrastructure stack

  • Real-time alerts for performance degradation
  • CPU, memory, disk, and network monitoring
  • Application health checks and uptime monitoring
  • Predictive alerts (we warn you before things break)

Security Management

Comprehensive security protection for your infrastructure

  • Malware detection and immediate removal
  • Security patch management
  • SSL/TLS certificate monitoring and renewal
  • 24/7 security incident response

Performance Optimization

Keep your systems running at peak performance

  • Database query optimization
  • CDN configuration and optimization
  • Caching strategy implementation
  • Resource utilization optimization

Backup & Disaster Recovery

Your data is protected with tested backup and recovery procedures

  • Automated daily backups (30-day retention)
  • Monthly restore testing
  • 2-4 hour recovery time objective
  • Off-site backup storage

Cloud Infrastructure Management

Expert management across all major cloud platforms

  • Multi-cloud strategy (Azure, AWS, Google Cloud)
  • Cost optimization (reduce bills by 30-60%)
  • Infrastructure as Code
  • CI/CD pipeline setup and management

Database Management

Specialized database administration and optimization

  • MySQL, PostgreSQL, MongoDB, SQL Server
  • Performance tuning and query optimization
  • Replication and high-availability setup
  • Backup and recovery procedures

Technical Support

Direct access to experienced engineers, not a ticket system

  • Direct WhatsApp and email access
  • 2-4 hour response time for standard issues
  • 30-minute response for critical issues
  • Monthly health reports

Technology We Manage

We work with what you have. If it runs on a server, we've likely managed it in our 20+ years of experience.

Cloud Platforms

Multi-cloud and on-premise infrastructure

  • Microsoft Azure • Amazon AWS • Google Cloud
  • DigitalOcean • Linode • Vultr • Hetzner
  • On-Premise Servers

Operating Systems

Linux and Windows server management

  • Linux: Ubuntu, CentOS, Debian, RHEL, Amazon Linux
  • Windows Server (2016, 2019, 2022)

Web Servers & Platforms

All major web server technologies

  • Nginx • Apache • IIS
  • Node.js • PHP-FPM • Python (Django, Flask)
  • .NET Core • Ruby on Rails • Java

Databases

All major database systems

  • MySQL • PostgreSQL • MongoDB • SQL Server
  • Redis • Memcached • Elasticsearch
  • MariaDB • Oracle

E-commerce Platforms

All major e-commerce solutions

  • Shopify Plus • WooCommerce • Magento
  • OpenCart • PrestaShop • BigCommerce
  • Custom Solutions

CDN & Performance

Global content delivery networks

  • Cloudflare • Azure Front Door • AWS CloudFront
  • Fastly • KeyCDN • BunnyCDN

Transparent Pricing for Every Business Size

Startup Plan

300 JOD/month

Perfect for small businesses and single-server setups

  • 1-2 servers or cloud resources
  • 24/7 monitoring and alerts
  • Security management and patches
  • Daily automated backups
  • Email & WhatsApp support
Get Started
Most Popular

Business Plan

500 JOD/month

For growing businesses with more complex infrastructure needs

  • Everything in Startup Plan, plus:
  • 3-5 servers or cloud resources
  • Database optimization and tuning
  • CDN configuration and optimization
  • 2-hour response time
Get Started

Enterprise Plan

Custom Pricing

Starting at 1,000 JOD/month

For complex infrastructures and mission-critical systems

  • Everything in Business Plan, plus:
  • Unlimited servers and cloud resources
  • Multi-cloud management
  • Dedicated support engineer
  • Custom SLA agreements
Contact Us

Start With a Free Infrastructure Audit

Not sure what you need? Not sure if you have problems you don't know about?

Schedule a free 30-minute technical audit with no obligation.